1. Introduction

Too Long To Listen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our audio transcription service.

2. Information We Collect

2.1 Account Information

When you sign in with Google, we receive your name, email address, and profile picture from your Google account. We use this information to create and manage your account.

2.2 Audio Files

When you upload audio files for transcription, we temporarily store them to process your request. Audio files are automatically deleted after transcription is complete.

2.3 Transcriptions

We store your transcription results so you can access them in your dashboard. You can delete your transcriptions at any time.

2.4 Usage Data

We collect information about how you use our service, including upload times, transcription requests, and feature usage.

3. How We Use Your Information

To provide and maintain our transcription service
To process your audio files and generate transcriptions
To manage your account and subscription
To communicate with you about your account or our service
To improve our service and develop new features
To prevent fraud and ensure security

4. Third-Party Services

We use the following third-party services:

Google Authentication: For secure sign-in
Firebase (Google Cloud): For data storage and hosting
OpenAI Whisper: For audio transcription processing
Stripe: For payment processing

Each of these services has their own privacy policy governing their use of your data.

5. Data Retention

Audio files: Deleted immediately after transcription is complete.

Transcriptions: Stored until you delete them or close your account.

Account data: Retained while your account is active. You can request deletion of your account and all associated data at any time.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (HTTPS) and at rest, secure authentication, and access controls.

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Export your transcriptions
Withdraw consent for data processing

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@toolongtolisten.com